Good Advice
Your medical claims get their own MD
Medical claims can be a viral contagion, threatening to overtake our desks and peace of mind. Even super-organized Virgos struggle to keep track of reimbursements and claim forms—and what exactly we have coverage for. (How many physical therapy appointments do I get again??)
Enter Off Your Desk, a why-didn’t-I-think-of-that service staffed by former medical claims deniers—in other words, they know all the tricks that insurance companies use—that want deal with all your medical paperwork.
You send them your stack of receipts and claims (regardless of what state they’re in). They do all the legwork, from getting your reimbursements to finessing your Flex Spending, so you can use those acupuncture and massage therapy receipts to best advantage.
“Most New Yorkers are only partially on top of their paperwork,” says Off Your Desk CEO Amy Keohane. “But then they’re hiding the kids’ orthodontic bills, or they haven’t dealt with their mental health bills, maybe because it’s less obvious what’s covered and they can’t find the time to call their provider. But medical bills are actually a huge stressor in many marriages.” (And FYI: marriage counseling isn’t typically covered.)
Yes, you could file your medical claims yourself, but you could also do your taxes yourself. And process this: last year the American Medical Association found that 20 percent of correctly filed claims were denied by insurance companies. So if you’re lucky enough to have medical coverage, it kind of makes sense to hire experts, who won’t let themselves be worn down by the passive-aggressive tactics of insurance companies. —Alexia Brue
Off Your Desk plans include a $65-per-month plan to a one-time dig-you-out plan for $295, www.offyourdesk.net
Special offer for Well+Good readers: Enroll within 5 days (by 3/15), and receive your first two months of service for FREE. To take advantage of this offer, e-mail [email protected]
I spent 2 hours on the phone with my insurance company yesterday… the majority of time on hold! I’ve had a real battle dealing with several therapy denials. I had no clue there was a company out there that could handle this. I’m calling today. Thanks for finding them!!
I heard about this service from a friend and signed up right away. I knew I was not even close to being on top of my health claims and flexible savings account. I am embarrassed to think of how much money I’ve lost over the years. I’ve received 4 checks already and I can’t tell you how happy I am to never have to look at those wretched claims again. If only I could outsource all the other frustrating parts of my life this easily!
This is a great service for those who need help, but a little pricey on an ongoing basis unless you do have quite a few medical claims. At Medical Billing Advocacy of the Rockies http://www.medbillhelp.com, we take it a step further by reviewing the coding on your bills and negotiation with medical providers. We always offer an initial, free consultation to see if we can help.